SERVICES

LOCAL SUPPORT. CONNECTED DELIVERY.

LOCAL SUPPORT. CONNECTED DELIVERY.

LOCAL SUPPORT. CONNECTED DELIVERY.

From early project coordination through installation, commissioning and lifecycle support, we connect local client needs with the engineering, manufacturing and technical resources required to deliver complex display projects.

Illustrative architectural interior with integrated lighting and elevated walkway

ILLUSTRATIVE ARCHITECTURAL ENVIRONMENT — NOT IMMERAXIS PROJECT DOCUMENTATION.

PROJECT SERVICES

PROJECT SERVICES

PROJECT SERVICES

01

PROJECT CONSULTATION & DEFINITION

PROJECT CONSULTATION & DEFINITION

Early-stage support to understand project objectives, site conditions, display requirements, budget framework and delivery constraints.

Requirements · Feasibility · Scope Definition · Project Planning

02

TECHNICAL COORDINATION

TECHNICAL COORDINATION

Coordination between client requirements, display engineering, mechanical systems, control architecture and related project disciplines.

Design Coordination · Technical Interface · Documentation · Review

03

PROCUREMENT & PRODUCTION COORDINATION

PROCUREMENT & PRODUCTION COORDINATION

Coordination of project-specific display systems, manufacturing resources, production schedules, quality requirements and delivery preparation.

Procurement · Production Coordination · QA/QC · FAT Preparation

04

INSTALLATION & COMMISSIONING

INSTALLATION & COMMISSIONING

Project coordination and technical support during installation, alignment, system configuration, calibration and commissioning.

Installation Support · Alignment · Calibration · Commissioning

05

LOCAL SERVICE & MAINTENANCE

LOCAL SERVICE & MAINTENANCE

Japan-based coordination for technical support, maintenance planning, troubleshooting and service response.

Local Coordination · Maintenance · Troubleshooting · Service Support

06

SPARE PARTS & LIFECYCLE SUPPORT

SPARE PARTS & LIFECYCLE SUPPORT

Project-specific spare parts planning and ongoing support for long-term display system operation.

Spare Parts · System Records · Preventive Support · Lifecycle Planning

Installation labor and final service responsibilities depend on the agreed project scope.

JAPAN-BASED CLIENT SUPPORT

JAPAN-BASED CLIENT SUPPORT

JAPAN-BASED CLIENT SUPPORT

A local point of contact helps bridge project communication, technical coordination and international delivery.

LOCAL COMMUNICATION

LOCAL COMMUNICATION

Japan-based communication and coordination for clients, consultants and project partners.

PROJECT COORDINATION

PROJECT COORDINATION

A local interface for schedules, documentation, technical questions and commercial coordination.

TECHNICAL ESCALATION

TECHNICAL ESCALATION

Access to specialized engineering resources when complex technical issues require deeper support.

SERVICE CONTINUITY

SERVICE CONTINUITY

Coordination of maintenance, troubleshooting, spare parts and long-term technical support.

CONNECTED TO THE RIGHT RESOURCES

CONNECTED TO THE RIGHT RESOURCES

CONNECTED TO THE RIGHT RESOURCES

Complex projects require different expertise at different stages. IMMERAXIS coordinates the resources required for each project rather than forcing every project into one fixed delivery model.

Client / Project

↓

IMMERAXIS
JAPAN COORDINATION

↓

Engineering

Display Technology

Specialized Manufacturing

Control & Integration

Installation Resources

Technical Support

SERVICE SCOPE BUILT AROUND THE PROJECT

SERVICE SCOPE BUILT AROUND THE PROJECT

SERVICE SCOPE BUILT AROUND THE PROJECT

PROJECT SUPPORT

PROJECT SUPPORT

Focused technical or commercial support for a defined part of a larger client-led project.

INTEGRATED DELIVERY

INTEGRATED DELIVERY

Coordinated display, engineering and project support across multiple stages of delivery.

LIFECYCLE SUPPORT

LIFECYCLE SUPPORT

Ongoing maintenance coordination, spare parts and technical support after commissioning.

Service scope and responsibilities are defined for each project.

FROM FIRST DISCUSSION TO LONG-TERM SUPPORT

FROM FIRST DISCUSSION TO LONG-TERM SUPPORT

FROM FIRST DISCUSSION TO LONG-TERM SUPPORT

01

Consultation

02

Definition

03

Engineering Coordination

04

Procurement

05

Production

06

Installation

07

Commissioning

08

Service & Support

LET’S SUPPORT YOUR PROJECT.

LET’S SUPPORT YOUR PROJECT.

LET’S SUPPORT YOUR PROJECT.

Tell us where the project is located, what stage it is in and what support is required.