1. Who we are

IMMERAXIS is a brand operated by VPTEC Co., Ltd., Japan.
Operator:
VPTEC Co., Ltd.
Room 301, Sugamo Dai-2 SY Mansion
1-21-5 Sugamo, Toshima-ku
Tokyo 170-0002, Japan
This Privacy Policy explains how personal information submitted through the IMMERAXIS website and project enquiries is handled.

2. Information we collect and purposes

When you contact us or submit a project enquiry, we may receive information including your name, business email address, company, country or region, project type, project requirements, and other information you voluntarily provide.
We use this information to respond to enquiries, assess project requirements, coordinate requested services, communicate regarding potential or existing projects, and maintain appropriate business records.

3. Sharing and international handling

Where reasonably necessary for an enquiry or project, information may be shared with authorized service providers, engineering resources, manufacturing resources, integration partners, installation resources, or other project delivery partners.
Because IMMERAXIS coordinates international resources, information may be processed or accessed outside Japan where required for project coordination or service delivery. Appropriate confidentiality and data-protection measures will be applied as required by applicable law.
Information may also be disclosed where required by applicable law or a valid legal process.

4. Retention, security, and your rights

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, legitimate business requirements, or applicable legal obligations.
Reasonable organizational and technical measures are used to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or exercise other rights available to you.

5. Contact and updates

Privacy enquiries:
agmsoong@gmail.com
Postal address:
VPTEC Co., Ltd.
Room 301, Sugamo Dai-2 SY Mansion
1-21-5 Sugamo, Toshima-ku
Tokyo 170-0002, Japan
This Privacy Policy may be updated from time to time. The current version and effective date will be posted on this page.